CANCELATIONS

Since insurance companies do not reimburse for missed sessions, we just cannot accommodate cancelations without at least a 48-hour cancellation notice.

We often provide extra time to you during your sessions; as part of this commitment to you, we request that you honor our 48-hour cancellation notice.

This cancellation notice must be provided by you to our office via voice mail: 712-571-0680. Do NOT use the message box on this website to cancel.

Without at least 48-hour notice, you will be required to pay our full session fee. We extract this fee from your deposit account. If this fee brings your deposit below the set amount, you will be required to replenish your deposit account before proceeding with your next session.

Weekends are not included in this 48-hour notice because that leaves us insufficient time to give your missed session to anyone else who may be hurting or in need of our attention.

Let’s work together with this policy.